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Unaccredited · Online · Short Course

Timber Pest Course for Sales & Management

Industry knowledge for people working in or alongside pest management who need a detailed understanding of termites, timber pest inspections and termite management — without technician competency assessment.

$550 including GST
Approx. 30 hours · progress at your own pace

Certificate of Completion included. No competency assessment and limited learner support.

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Course overview

The Timber Pest Management – Industry Knowledge Course has been developed for people working in or alongside the professional pest management industry who require a detailed understanding of termites, timber pests, timber pest inspections and termite management without undertaking technician competency assessment.

The course provides participants with an understanding of the technical knowledge professional timber pest technicians are expected to develop during their industry training.

Built around technician knowledge areas

Course content has been developed around knowledge areas associated with nationally recognised pest management units:

  • CPPUPM3008 Inspect for and report on timber pests
  • CPPUPM3010 Control timber pests

This remains an unaccredited industry knowledge course. It does not include practical or competency-based assessment and does not result in a Statement of Attainment or timber pest management licence.

Who this short course is for

  • Timber pest and termite sales
  • Customer service and administration
  • Pest management operations
  • Marketing
  • Business management
  • Scheduling and service coordination
  • Property and facilities management
  • Building, real estate or associated industries that regularly interact with timber pest professionals
  • Pest management product supply and distribution

Mode of delivery

Online and self-paced. Participants complete the course through the online learning platform at a time and location that suits them. There are no scheduled classes, practical sessions or formal assessments.

  • Online learning modules
  • Timber pest biology and identification information
  • Building and construction concepts
  • Termite inspection principles
  • Termite risk and conducive condition information
  • Termite management concepts
  • Relevant industry terminology
  • Explanations of Australian Standards and industry codes of practice
  • Workplace safety information
  • Treatment and management method overviews
  • Industry examples and practical context
  • Limited learner support where clarification is required

Indicative learner commitment is approx. 30 hours. Completion time will vary depending on the participant's existing knowledge of pest management, buildings, construction and termites. Participants can complete the course progressively and return to the learning material as required.

What your team will learn

1

Termite biology and timber pests

Explain termite biology, colony structure and behaviour, and describe other timber pests and timber deterioration relevant to Australian buildings.

2

Inspection principles and reports

Understand systematic timber pest inspections, tools, limitations, pre-purchase concepts, and the purpose and structure of a professional inspection report.

3

Termite management methods

Describe chemical, physical and cultural approaches, including baiting, monitoring, termiticide treatments and physical termite management systems.

4

Standards, safety and communication

Understand Australian Standards and industry codes of practice, workplace and chemical safety, and communicate more confidently with technicians, customers, builders and property professionals.

What's included

  • Online, self-paced learning
  • Certificate of completion
  • Timber pest and termite industry knowledge
  • Limited learner support
  • No competency assessment
  • Access to the complete online course
  • Automatically issued Certificate of Completion

Timber pests covered

Participants develop knowledge relating to the major timber pests encountered within the Australian pest management industry. Particular emphasis is placed on subterranean termites because of their significance to Australian buildings and professional termite management.

Industry standards and best practice

The course introduces participants to the role of relevant Australian Standards and industry codes of practice used within professional timber pest management.

Topics include the principles contained within the AS 3660 Termite Management series, timber pest inspection requirements and industry guidance relating to termite management, prior-to-purchase timber pest inspections and termite management during construction.

The purpose is to help participants understand the terminology, responsibilities and technical principles used by pest management professionals rather than to train participants to independently perform regulated inspection or treatment work.

Certificate of Completion

Participants who complete the online learning content will automatically receive a Certificate of Completion. The certificate confirms completion of this industry knowledge course only.

Important course information

  • This course is not nationally recognised training and does not provide a timber pest qualification, Statement of Attainment, occupational licence or authority to carry out regulated timber pest inspection or treatment work.
  • There is no practical assessment or competency assessment.
  • The course is designed for people who need to understand timber pest management as part of their role in sales, administration, management, marketing, customer service or other pest industry functions.
  • People wishing to conduct professional timber pest inspections or termite management treatments should undertake the relevant nationally recognised training and meet applicable state or territory licensing requirements.

Need nationally recognised training for support roles? See Understanding Pest Management. Training technicians? Compare our General Pest Course and Timber Pest Course.

Why businesses train sales and admin teams

Give office staff the same pest language as your technicians — without taking field staff off the job for full accredited training.

Clearer customer conversations

Sales and admin staff can explain services, preparation and next steps with confidence — instead of putting every question through to a technician.

More accurate quoting

Teams who understand pest work recommend the right service the first time, reducing callbacks, rework and missed revenue.

Better office-to-field alignment

When the office understands how jobs are delivered, scheduling, handovers and customer expectations stay aligned with the crew.

Short course FAQs

Common questions about unaccredited sales and management training

No. This is an unaccredited industry knowledge course. Completing it does not issue a Statement of Attainment, pest management qualification, occupational licence or authority to purchase, handle or apply pesticides. You receive a Certificate of Completion only.

Related short course

General Pest Course for Sales & Management

View General Pest Course for Sales & Management
For sales, admin and management

Ready to upskill your office team?

$550 including GST · Online · Certificate of Completion · No disruption to technician schedules

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*Disclaimer: T&Cs, fees and credit approval apply. Other charges may be payable. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878.